Return Policy

  1. Eligibility for Returns:
    1.1 We accept returns under the following conditions:
    1.2 Returns must be requested within 7 days of receiving the product.
    1.3 The product must be unused, in its original packaging, and in the same condition as received.
  2. Non-Returnable Items:
    2.1 Certain items are non-returnable, including:
    2.2 Downloadable software products.
    2.3 Products that show signs of use or damage not due to manufacturing defects.
    2.4 Items returned after the 7-day return period.
  3. Return Process:
    3.1 To initiate a return, please follow these steps:
    3.2 Contact our customer support team at support@ragestech.com to request a return.
    3.3 Provide the order number, reason for the return, and any supporting documentation.
    3.4 Our customer support team will guide you through the return process and issue a return authorization if your request meets the criteria.
  4. Return Time Frame:
    4.1 Returns must be shipped back to us within 7 days from the date the return authorization is issued. Any returns received beyond this period may not be accepted.
  5. Return Shipping:
    5.1 Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part. For your convenience, we recommend using a trackable shipping service to ensure the safe return of the product.
  6. Inspection and Approval:
    6.1 Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria. If the item qualifies, we will process the return. Please allow [Z] business days for the return to be completed.
  7. Refund Options:
    7.1 Refunds for returned items may be issued in the following forms:

Original payment method (credit/debit card/UPI bank transfer).

  1. Late or Missing Returns:
    8.1 If you have not received confirmation of your return within the specified timeframe, please contact our customer support team for assistance.
  2. Contact Information:
    9.1 For any inquiries or concerns related to our return policy, please reach out to our customer support team at contact@ragestech.com